SheeshamWeave

At SheeshamWeave, customer satisfaction is our top priority. We strive to deliver premium-quality furniture and home décor products. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below.

Returns

We accept return requests within 7 days from the date of product delivery.

To be eligible for a return:

  • The product must be unused, unassembled (where applicable), and in the same condition as received.
  • The product must be returned in its original packaging along with all accessories, labels, manuals, and tags, where applicable.
  • A valid order confirmation or proof of purchase is required.
  • Products damaged due to misuse, improper handling, incorrect installation, accidental damage, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following products are generally not eligible for return:

  • Customized or personalized furniture
  • Made-to-order or handcrafted products manufactured specifically for the customer
  • Products damaged after delivery due to customer misuse or improper handling
  • Clearance, sale, or discounted products, unless they are received damaged, defective, or incorrect

Refunds

Once we receive and inspect the returned product, SheeshamWeave will notify you regarding the approval or rejection of your refund.

If your refund is approved:

  • The refund will generally be processed within 5–7 business days.
  • The refund will be credited to your original payment method or another mutually agreed payment method, where applicable.
  • The actual time for the amount to reflect in your account may vary depending on your bank or payment provider.

Exchange & Replacement Policy

We provide replacement or exchange in the following situations:

  • The product was damaged during transit.
  • You received an incorrect product.
  • The product has a verified manufacturing defect.

To Request an Exchange or Replacement

  • Notify SheeshamWeave within 48 hours of delivery.
  • Share clear photographs and, where possible, an unboxing video showing the product and the issue.
  • Our team will review and verify the request before approving a replacement or exchange.

Return Shipping

Customers may be responsible for return shipping charges unless the return is due to:

  • A product damaged during transit
  • An incorrect product being delivered
  • A verified manufacturing defect

Shipping charges paid during the original purchase are generally non-refundable, except where required by applicable law.

Order Cancellation

Orders can generally be cancelled only before dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

If a cancellation is approved before dispatch, the applicable refund will be initiated through the original payment method.

Contact Us

If you have any questions regarding returns, refunds, exchanges, or order cancellations, please contact us:

SheeshamWeave
📞 Phone: +91 95879 99285
📧 Email: khushienterprises001992@gmail.com

Thank you for choosing SheeshamWeave. We truly appreciate your trust and look forward to serving you with premium-quality furniture, reliable service, and a seamless shopping experience.